Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all our Linux cloud website hosting packages, which means that each help request you send will be replied to within one hour max. Our support staff members have been trained to swiftly resolve any issue and to offer you well–timed guidance on any difficulty that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a group of proficient techs who definitely are prepared to answer your issue straight away. You are able to communicate with the tech support team staff by starting a customer assistance ticket from your Online Control Panel or by posting us an email. On business days, you can also call us on the phone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while performing tasks within the Control Panel, it is possible to always select the Help key and pick your problem in the listing of posts that will pop up. We have as well turned many of the posts into video tutorials. The collection of video clips will show up if you click the Videos press button available in each section.