If your website hosting company offers live chat support, you are able to speak to an agent live and learn helpful information or get an issue resolved promptly. The advantage of using chat instead of calling to talk to a live person is that you need only a computer with Internet connection, so that you won't pay any fees if you're in a different country or state. What's more, it'll be a lot easier to copy and paste details like domains, usernames or error messages i.e. details which are sometimes hard to give to the other party on the phone. The live chat is also a faster solution to contact the web hosting service provider's support crew as compared to using a ticketing system. Last, but not least, if some problem needs a little more time to be taken care of, you'll be able to do something else entirely while you wait for support on the live chat, therefore you won't lose time - something that's not possible when you're on the telephone.

Live Chat Support in Cloud Website Hosting

In addition to the phone and ticket support, we supply live chat support too. You will be able to contact us every day, including holidays and weekends, and we will give you more info about the Linux cloud website hosting that we offer if you are not a customer yet, or about general and billing questions when you already have an account. Although for entirely technical issues you need to open a ticket to the technical support, since such matters need more time to be taken care of, you can still get in touch with us through our live chat for some tech info. To give you an example, we can help you set up an e-mail address in your e-mail client or troubleshoot various issues, saving you considerable time. Even if our phone lines are already off for the day, you can speak with a live person.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is online every day, even on holidays and weekends. It's the perfect way to learn more information about our Linux semi-dedicated hosting in case you don't have an account yet or to have a problem resolved in case you're a customer and our customer care representatives will help you live no matter what time of the day you join the chat. In case you wonder which package is more appropriate for your websites, if you need a piece of advice whether you should order a particular upgrade and how to obtain it or if you've got problems installing an email account on your machine, you'll be able to get in touch with us and we will provide you with the necessary information straight away. Our live chat is online even after our telephone lines go off for the day, therefore if you have an account with us, you can be sure that you will always get timely assistance with any kind of question or trouble that pops up.